Privacy policy
Lushi Filter Pty Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with applicable data protection laws. By using our website, www.lushifilter.com (the "Site"), you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: This includes information such as your name, email address, postal address, phone number, and payment details when you make a purchase or create an account on our Site.
-
Non-Personal Information: This includes data that does not identify you personally, such as browser type, device type, IP address, and usage data (e.g., pages viewed, time spent on the Site, and referring websites).
-
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, monitor site usage, and provide personalized advertising. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
-
Order Processing: To process and fulfill your orders, including delivering products to your address and providing updates on your order status.
-
Account Management: To manage your account, including sending account-related notifications and updates.
-
Customer Service: To respond to your inquiries, requests, and feedback.
-
Marketing: To send you marketing communications about our products, services, promotions, and special offers. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in the email.
-
Site Improvement: To analyze and improve the functionality and performance of our Site, products, and services.
-
Legal Compliance: To comply with legal obligations, such as tax, regulatory, and law enforcement requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:
-
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing services. These service providers are only allowed to use your information as necessary to provide their services to us.
-
Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders, or to protect our legal rights.
-
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control.
4. Security of Your Information
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including:
-
Access: You have the right to request a copy of the personal information we hold about you.
-
Correction: You have the right to request that we correct any inaccuracies in your personal information.
-
Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
-
Objection: You have the right to object to our use of your personal information for marketing purposes.
-
Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
To exercise these rights, please contact us at hello@lushifilter.com.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we have collected such information, please contact us at hello@lushifilter.com, and we will delete the information as quickly as possible.
8. International Transfers
Your personal information may be transferred to and processed in countries outside your country of residence, including Australia, where our servers are located. These countries may have different data protection laws than your home country. However, we take steps to ensure that your personal information is protected in accordance with this Privacy Policy.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve the user experience, analyze traffic, and provide personalized advertising. You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site with the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@lushifilter.com
Brittish English
Privacy Policy
Lushi Filter Pty Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with applicable data protection laws. By using our website, www.lushifilter.com (the "Site"), you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: This includes information such as your name, email address, postal address, phone number, and payment details when you make a purchase or create an account on our Site.
-
Non-Personal Information: This includes data that does not identify you personally, such as browser type, device type, IP address, and usage data (e.g., pages viewed, time spent on the Site, and referring websites).
-
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, monitor site usage, and provide personalised advertising. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
-
Order Processing: To process and fulfil your orders, including delivering products to your address and providing updates on your order status.
-
Account Management: To manage your account, including sending account-related notifications and updates.
-
Customer Service: To respond to your enquiries, requests, and feedback.
-
Marketing: To send you marketing communications about our products, services, promotions, and special offers. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in the email.
-
Site Improvement: To analyse and improve the functionality and performance of our Site, products, and services.
-
Legal Compliance: To comply with legal obligations, such as tax, regulatory, and law enforcement requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:
-
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing services. These service providers are only allowed to use your information as necessary to provide their services to us.
-
Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders, or to protect our legal rights.
-
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control.
4. Security of Your Information
We take reasonable measures to protect the personal information we collect from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including:
-
Access: You have the right to request a copy of the personal information we hold about you.
-
Correction: You have the right to request that we correct any inaccuracies in your personal information.
-
Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
-
Objection: You have the right to object to our use of your personal information for marketing purposes.
-
Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
To exercise these rights, please contact us at hello@lushifilter.com.
6. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we have collected such information, please contact us at hello@lushifilter.com, and we will delete the information as quickly as possible.
8. International Transfers
Your personal information may be transferred to and processed in countries outside your country of residence, including Australia, where our servers are located. These countries may have different data protection laws than your home country. However, we take steps to ensure that your personal information is protected in accordance with this Privacy Policy.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve the user experience, analyse traffic, and provide personalised advertising. You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site with the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@lushifilter.com