Subscription policy

Subscription policy

We recommend you change your filter every three months for optimal results. 

By subscribing to Lushi Filter, you will receive regular deliveries of our refill cartridges water filters, these will be automatically charged to your card every 90 days and sent out to you - hassle-free. 

Subscription plans renew automatically until canceled.

Billing

  • Automatically charged based on your plan (monthly, quarterly, annually).

  • Payments via credit/debit card or PayPal.

Shipping

  • Free shipping on all subscriptions.

  • Orders ship within 3-5 business days after billing.

Manage subscription

  • Modify, pause, or cancel anytime by contacting our team at hello@lushifilter.com

  • Make changes at least 5 days before your next billing date.

Returns

  • Filters are non-refundable once shipped.

  • Report damaged items within 7 days for a replacement.

Cancellation

  • Cancel at least 5 days before your next billing to stop renewal.

  • No refunds for the current cycle.

Contact
Questions? Contact us at hello@lushifilter.com.