Installation
Simple to set up. Easy to maintain.
Starter kit
Everything you need to start using your Lushi Filter Skincare Water Filter is included in the starter kit.
1 x Lushi Filter Skincare Tap Filter Housing
1 x Lushi Filter Refill Cartridge
12 x Tap Adapters fitting 99% of circular taps in Australia
1 x Tap Aerator wrench
1 x Roll of Silicone Gasket Tape
Installation guide
Follow the simple steps in this video for a quick and easy setup.
Step 1: Remove the current aerator on your tap.
Use a wrench to carefully remove the aerator from your tap, as shown in the video.
Make sure the area around the tap is clean before moving to the next step.
Step 2: Insert the adaptor
Select the matching adaptor from your Lushi Filter kit.
Insert the adaptor onto your tap securely, ensuring it fits snug.
Step 3: Attach the Lushi Filter
Click your Lushi Filter onto the adaptor until it locks firmly in place.
Step 4: Change between unfiltered and filtered water modes easily.
FAQs
When your starter kit arrives, please follow our instruction guide to install your filter.
If you come up against any problems (as we get it! DIY!) We are here to help!
Please contact us here and we will help you troubleshoot your installation process.
Every tap is different, and we've worked with many types to successfully install.
After troubleshooting, if we are still not able to install, we will offer you a 90-day return, see return policy here.
Installation is quick and easy for most customers, it shouldn't take you longer than 5 to 10 minutes.
However, depending on the age of your tap and especially in Australia, sometimes the taps are very old and rusty in which case you may need to use a wrench to help you loosen the aerator.
If you need the support we will help you through the process - and trust us once you have it on your tap you'll be thinking "why didn't I do this sooner!"
There are only two types of taps which are not compatible with the Lushi Filter Tap Filter, these are square shaped shaped taps.
The Lushi Filter fits 99% of circular taps.
Still not sure? Feel free to send us a picture of your tap here and we can confirm our matching adaptor.
Have more questions?
Please feel free to contact us!